Safety regulations and procedures for Clients

  • Reschedule if you are feeling ill or someone in your household is. We know it might difficult to get another appointment & understand how important your hair and beauty regime may be, however if you are feeling unwell, showing symptoms of covid-19 or have been in contact with someone that has had the virus, please be honest and cancel your appointment and do not come to the salon.
  • Client arrival - No waiting area- Please wait outside the salon and we will welcome you in. we will kindly ask you to wait outside until you are called in by a member of staff. We advise you to not turn up too early as we will not be able to let you wait inside. It is especially important you turn up on time and not late as we have the right to refuse your appointment.
  • We will be charging a £4 surcharge for a PPE kit to each client which will include face mask, 2 disposable towels, a disposable gown, hand santiser etc.  
  • We will not be able to offer refreshments however we can however provide bottled water in a disposable cup  
  • No Magazines will be provided.
  • Come to your appointment alone.
  • Keep belongings to a minimum.
  • No dogs allowed unless they are guide dogs.
  • No Walk-in appointments. CALL salon to book appointments.
  • Deposits taken.We may ask you for a deposit to secure your appointment. At times like this time is very precious. We will not be able to fit as many appointments in as normal, and if we experience a “NO SHOW” we lose those hours of potential income. A deposit is a commitment that you were asked to make to us as we give our time to you. There is a 48-hour cancellation policy if you cancel before that you get your deposit back.
  • There will be a slight Price increase.
  • Patch testing for all colour work 
  • Clients advised to wear old clothing for colour/ chemical work . We try our absolute best to ensure you are thoroughly gowned up for colour services and to protect you and your clothes, however accidents can happen, and we are using disposable towels which are not as thick and durable as normal towels. So please do not wear your favourite expensive clothes for your visit  
  • Cash and card payments are accepted.
  • Toilet facilities are limited
  • we are now using Phorest consultation forms which will be sent to you  via SMS to fill out around 3 days before the appointment.On the form you will update your info and answer COVID related questions

New safety regulations and procedures for salon & staff

  •  Staff will always be wearing full PPE. All staff will be wearing full PPE: Face visor, disposable aprons, gloves & face mask (not mandatory but all staff have masks if they want to wear them for extra protection)
  •  Staff hygiene. Staff will wear clean clothing each day and a clean face visor. Staff will wear a new disposable apron for every client. Staff will thoroughly wash hands before and after each client, after eating, smoking, toilet, handling dirty laundry. Staff will wear new gloves with each client and will always wear a face mask or a face visor or both when necessary.
  •  Greet our clients with a PPE pack
  •  Social distancing. It is almost impossible to social distance in a hair & beauty salon. We have taken extra measures to minimise risk for the health and safety of our staff and clients.
    Only every other hair section will be used ensuring a safe distance between other clients and limiting the amount of people in at once we have also purchased screen partitions between styling stations for when 2 meters cant be followed. Reception area will have a screen to separate customer from our reservationist and no walk-in appointments welcome, ensuring we can control the amount of people we have in at one time.
  •  Some services/treatments that will not be available
  •  No sharing hair and beauty tools, styling products, beauty products. There will be no sharing hair, each stylist and will have all their own tools which are to be sanitised after each client and stored separately from others. For hygiene reasons Stylists will have their own styling products.
  •  Single use gowns, towels, nail files.
  •  Tools sanitisation. All non-porous items (scissors, combs, clips, tweezers, nippers, brushes, hair, and beauty tools) will be cleaned and disinfected using Barbicide®️ (Approved for efficiency against human coronavirus. It is a registered disinfectant that is bactericidal, viricidal, and fungicidal). we also have purchased a uv sterialisation lamp
  •  Chair and section sanitisation. Each section and chair will have a full clean after each client. It is a three-step cleaning regime which consists of wiping the area with a cloth then cleaning the area with detergent and warm water, then spray with a disinfectant after. All electrical items will be cleaned and sanitized according to manufacturer’s instructions. We completed a course in how to sterilise and clean thoroughly to ensure your safety and ours using a local cleaning company.
  • Toilet cleaning regime. Toilets will be checked throughout the day, cleaned, and disinfected daily after every use. There will be hand wash and disposable hand towels. But toilet facilities will be limited
  • Reception area cleaning regime. Reception area will be cleaned several times throughout the day by all members off staff, and after use of the phone, cards machines, cash till.
  •  End of day cleaning regime. Each stylist & therapist are responsible to wipe down and fully clean their tools, section, chairs, workspace, treatment room. Floors to be mopped with bleach. Barbicide®️ to be changed daily. Kitchen area, staff room and toilets will be full cleaned and disinfected.
    In addition to this we will be having a cleaner coming in throughout the week.

Make an Appointment


79 Station Road
North Chingford


E4 7BU

Tel:- 02085291036  

Opening Hours

Monday:- 9:00am-5:00pm

Tuesday:- 9:00am-5:00pm

Wednesday:- 9:00am-9:00pm

Thursday:- 9:00am-9:00pm

Friday:- 9:00am-7:00pm

Saturday:- 9:00am-6:00pm

Sunday:- 10:00am-4:00pm
(closed 1 Sunday a month)







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